Privacy policy

1. What we collect

We collect the information you give us when you place an order or contact us: your name, shipping and billing address, email address, phone number, and order details. Payment card details are processed by our payment provider and never stored on our servers.

2. How we use it

We use your information to fulfil orders, send order and tracking notifications, answer support requests, and — only if you opt in — send marketing email. We do not sell your personal information.

3. Who we share it with

We share information only with the service providers needed to run the store: our e-commerce platform (Shopify), payment processors, and shipping carriers. Each receives only what it needs to do its job.

4. Cookies

The site uses cookies to keep your cart working, remember preferences, and measure how the site is used. You can block cookies in your browser; the cart may not function without essential cookies.

5. Your rights

You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email support@eleganzaboutiquega.com and we will respond within 3 business days.